Five-Phase Implementation Program
The components of the Five-Phase Implementation Program are:
Phase I - Needs Analysis
Phase II - Functional Design & Architectural Layout
Phase III - Configuration
Phase IV - Training
Phase V - Quality Assurance Follow-Ups
Throughout each of these phases you will be in direct contact with the consultant
assigned to your account. The length of time required for your implementation
is based on the complexity of your company pay rules, the number and type of
data collection terminals or programs, and the degree of complexity of your
computer and network configurations. Other factors include the number and type
of optional modules purchased and the number of users that need to be trained
on the use of the UNITIME Automated Timekeeping System.
Phase I - Needs Analysis
Phase I will begin shortly after your purchase of UNITIME. First, you will
be sent a number of documents that outline the implementation process and identify
your responsibilities for preparing your site and staff for a successful implementation.
You will also receive a Unitime Site Survey designed to help our technicians
understand your unique pay rules and time accounting needs. A consultant from
Unitime Systems will contact you to ensure you receive these documents and
to answer any questions you may have regarding the implementation.
Phase II - Functional Design & Architectural Layout
Once the Site Survey has been completed and returned, a consultant assigned
to your account will perform a functional analysis to identify the most effective
method to deploy your UNITIME Automated Timekeeping System. The consultant
will test UNITIME for compliance with the requirements identified in your Site
Survey and will finalize plans for the scheduled on-site visit. Your individual
training needs will also be analyzed at this point and training materials will
be prepared.
Phase III - Configuration
During phase III, the Unitime implementation specialist assigned to your account
will perform the on-site implementation of your UNITIME Automated Timekeeping
System. The implementation specialist will set up and configure your timeclocks,
establish all pay rules, install and configure any optional modules such as
payroll or employee interfaces, and test the system for compliance with your
needs. The consultant will strive to help you accomplish your goals and will
provide suggestions on ways in which you can improve your time accounting processes
and policies.
Phase IV -Training
After completely configuring and testing your UNITIME Automated Timekeeping
System, your implementation specialist will train the primary UNITIME users
on the daily and pay period activities that need to be performed. These users
will be shown how to correct punches, schedule employees, run reports, and
perform any other duties for which they will be responsible.
Your implementation specialist will also help you formulate a plan for "parallel
testing" the UNITIME Automated Timekeeping System against your current
time accounting package or procedures. The implementation specialist will show
you how to test for accuracy in payroll processing and will help develop a
timeline for going live with UNITIME. The implementation specialist will explain
how to troubleshoot common problems and will offer advice on how to minimize
employee resistance to the new timekeeping system. Finally, one or more users
will be taught how to adjust pay rules in case company pay policies change
in the future.
At the end of this phase, you will be asked to complete an implementation checklist
to ensure that your UNITIME Automated Timekeeping System has been configured
according to your needs and that you have been thoroughly trained on the use
of the system.
Phase V - Quality Assurance Follow-Ups
Within two business days of completion of the implementation and training on
your UNITIME Automated Timekeeping System, a member of the Unitime customer
support team or your implementation specialist will contact you to address
any issues or questions that may have arisen and to verify your satisfaction.
Upon completion of the first live pay period, a member from the Unitime customer
support team will again contact you to discuss any problems or issues you may
have.
Remember, you are welcome to contact either your Unitime implementation specialist
or any member of the Unitime customer support team at any time with issues
or questions.
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